Apr 25, 2024  
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Handbooks

Technology Services and Resources


Technology Polices and Guidelines

Information technology and resources include, but are not limited to: computers, software, databases, files, computer accounts, networks, Internet access, and electronic communication.  The following are guidelines for acceptable use of information technology at Doane University.

The use of information technology and resources is a privilege extended to Doane University students, faculty, and staff.  That use is restricted to academic, educational, research, and/or administrative purposes.  These resources may not be used for commercial or business income purposes unless specific, written authorization for such use is given by the college.  Any reselling of Doane’s network services is prohibited.

All use of information technology and resources must comply with federal, state, and local laws, licensing and purchasing agreements, and Doane policies.  Users of outside facilities such as libraries, Internet, or other electronic communication facilities must also comply with the acceptable practices and restrictions established by those facilities.

Individuals may not use institutional resources without proper authorization from the assigned user of the resource.  Individuals may not use another user’s computer account or user I.D. or change another user’s password without prior permission from the assigned user.  Users are responsible for their use of computer hardware, software, accounts, user I.D.s and passwords.  Users are responsible for all resources assigned to them even if another person uses them.

Users must not access, copy, view, or change private files without authorization.  They may not change, create, or delete public files or directories without proper authorization.  Users do not have the right to create or receive unauthorized copies of software.  Users must not attempt to modify software, data, or systems in an unauthorized manner.

Information technology and resources must not be used to make unauthorized entry into other communications, computational, or informational devices or resources.  Accessing restricted databases requires authorization.

Services Provided


Self-Service/Academic Planning

If you need help with Self-Service/Academic Planning you may:

  • Contact your academic advisor for questions or concerns about your courses
  • Contact Jeremy Cech if you are on the Lincoln, Omaha or Online Campuses for tech support at 402.466.4774
  • Contact Doane’s Service Center at 402.826.8411 or e-mail help@doane.edu or send a ticket through our self service portal at help.doane.edu