Sep 21, 2019  
ARCHIVED 2018-19 CPS Undergraduate Catalog 
    
ARCHIVED 2018-19 CPS Undergraduate Catalog [ARCHIVED CATALOG]

BUS 353 - Managing Operations for Quality and Productivity (3)


This course focuses on improving the quality of business operations through the use of best practices, standardization of procedures, reduction of variation, and continuous improvement of processes. Students successfully completing this course will be able to 1) identify strategies to achieve competitive advantage through operations, 2) discuss the importance and use of project management techniques, 3) define quality and explain its relationship to organizational strategy, 4) construct and use control charts to help improve operations, 5) discuss the roles of ergonomics and methods analysis in achieving competitive advantage, 6) identify the major supply chain strategies, and 7) explain the operational impacts of the Just-In-Time approach and the use of Lean Production.
Prerequisites: BUS 215  and BUS 242  or permission