BUS 345 - Business, Professional and Consumer Negotiations (3)

The study of theory, practice, and application related to negotiation and mediation in a business environment. Students develop the skills to work with parties to promote reconciliation, settlement, or compromise. Students completing this course will be able to: 1) Recognize both mediation and negotiation theory. 2) Employ negotiation tactics that result in win-win scenarios for both the negotiator and the client. 3) Formulate preferred negotiation tactics, as well as increase overall recognition of negotiation tactics. 4) Assess and apply which skills, reconciliation, settlement, or compromise will be best to implement in various situations.