All charges are due and payable the first day of each term/semester. In addition to payment by check, Doane accepts Visa, Mastercard, American Express, and Discover for settlement of accounts with a 2.75% convenience fee.
Automatic deferments will be granted to students who have been awarded financial aid or have certified military benefits to cover the entire balance. However, if these benefits do not cover the balance 100%, the student is responsible for the difference by the first day of the term/semester.
Students who wish to defer their payment in full until receiving their employer reimbursement may enroll in a deferred payment for a fee of $10, through FACTS/Nelnet Business Solutions. This plan is available to all students who have employer reimbursement benefits and wish to defer payment. This link can be found by logging into Webadvisor at doane.edu/wa.
A monthly online installment plan is available through FACTS/Nelnet Business Solutions. This can be found by logging into webadvisor at doane.edu/wa. Short-term plans (one to six months) are available for a one-time charge of $25. Long-term plans (seven to twelve months) are $45. Both plans are interest free. Payments are charged on the 5th or the 20th of each month, and you can choose either free e-check withdrawals from a checking/savings account, or payment with a Visa, Mastercard, Discover, or American Express credit card, subject to the 2.75% convenience fee.
Students are not eligible to attend classes until registration has been approved by the Registrar and the Business Office. Registration may be refused to any student whose previous term account is not current. No refund of charges will be made to students dismissed from the university. Registration will be cancelled for students who are delinquent in their payments. No transcripts will be issued to students who have an outstanding balance or who have failed to pay off any indebtedness to the university.
Official Business Day
The university’s official business day, as defined for federal financial aid delivery purposes, is 8:30 a.m. to 3:00 p.m., Central time.
Refunds
Registration constitutes a financial contractual agreement between Doane University and the enrollee. If a student withdraws from Doane prior to the official beginning of a term, all tuition and fees are refunded. After the term begins, students who withdraw are refunded a portion of tuition and fees for all courses in which the student is enrolled on or after census day. (Census day is listed on the calendar as the last day for registration.) The amount of refund and the manner in which it is calculated depends on the student’s status at Doane.
For students who are not first-time attendees of Doane, the refund is determined by the number of days that have passed from the official beginning of the term, using the following schedule:
Term Schedule
| 0-7 days: |
100% |
| 8-15 days: |
25% |
| After 15 days: |
0% |
Semester Schedule
| 0-10 days: |
100% |
| 11-21 days: |
50% |
| 22-28 days: |
25% |
| 29-35 days: |
10% |
Graduate Studies in Education classes often do not follow the standard semester schedules of Doane University. Each student must be aware of semester beginning dates, because tuition refunds are based on the semester dates instead of the beginning and ending dates of particular education graduate classes. The first class meeting may be later than the deadline for any tuition refund, depending on the Doane University calendar.
Tuition and fee refunds are generally based on the last documented date of attendance or the official withdrawal date. For a student who does not officially withdraw, the refund is generally based on the last date of class attendance, as determined by the university.
After census day, no refund is made unless a complete withdrawal occurs. No refunds are made for students dropping credits or classes, or students dropping from full-time to part-time status.
Federal law requires a specific calculation be used for those students who are Federal Title IV recipients, and who withdraw from the institution during the first 60 percent of the period for which they have been charged. (Institutional costs are defined as charges that Doane University assesses a student for education expenses that are paid to Doane University directly.) If a student drops after the 60% point in the enrollment period, the percentage earned is 100%. There is no refund, nor is there a calculation of Title IV Assistance earned. Doane University retains 100% of all charges.
The following education expenses are considered institutional costs:
- All charges for tuition, fees, room and board (if contracted with Doane University)
- Expenses for required course materials, if the student does not have a “real and reasonable opportunity” to purchase the required course materials from any place but Doane University.
The total amount of all institutional costs must be used in the calculation of a refund, including the calculation of unpaid charges, if they are specifically designated as excludable.
Excludable costs are defined as costs that the regulations permit Doane University to exclude from the total amount of institutional charges when calculating the refund. They include:
- An administrative fee
- Documented costs of unreturnable equipment
- Documented costs of returnable equipment, if not returned in good condition within 20 days of withdrawal.
Refunds are based upon the official start of the term and the withdrawal date. For the College of Professional Studies, not the College of Education, a term is defined as one complete eight-week period, including seminars. The official registration and withdrawal process must take place during the appropriate time frame for the student to be considered for a refund. In some cases the actual start date of a course may be after a refund is no longer available.
If a withdrawing student received federal financial aid, a portion of any refund calculated must be returned to the federal student aid program(s) used.
Doane University restores funds to the student aid programs in the following order:
- Unsubsidized Federal Stafford Loan
- Subsidized Federal Stafford Loan
- Federal Perkins Loan Program
- Federal Parent (PLUS) Loan
- Federal Pell Grant Program
- Academic Competitiveness Grant
- National SMART Grant
- Federal SEOG Program
- TEACH Grant
Funds are restored to each program up to the total amount disbursed for the term before any funds are replaced in the next program.
Credit Balance Refunds
Federal loans are forwarded by electronic fund transfer (EFT) and are applied to students’ accounts (about a week after census day). Refunds will be processed the following week. Direct deposit is available for students who sign up online via webadvisor.
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