Dec 06, 2023  
ARCHIVED 2021-22 Graduate Catalog 
ARCHIVED 2021-22 Graduate Catalog [ARCHIVED CATALOG]

University Business Regulations

Business Policies

Students are not eligible to attend classes until registration has been approved by the Registrar and the Business Office. Registration may be refused to any student whose previous term account is not current. No refund of charges will be made to students suspended or dismissed from the university. Registration may be cancelled for students who are delinquent in their payments. No transcripts will be issued to students who have an outstanding balance or who have failed to pay off any indebtedness to the university.

Doane University will not impose any penalty (including the assessment of late fees); deny access to classes, libraries, or other institutional facilities; or require the student to borrow additional funds because of the student’s inability to meet his or her financial obligations to Doane due to the delayed disbursement of funding from the Department of Veterans Affairs under chapter 31 or 33.

Student Bills

Student bills are available 24/7 online through Self Service at   Automatic email notifications are sent to the student and authorized users when a new bill is generated.  More information is available at

All charges are due and payable the first day of each term/semester. If full payment or payment arrangements have not been made, the student account will be subject to late fees and to registration and transcript holds.

Automatic deferments will be granted to students who have been awarded financial aid or have certified military benefits to cover the entire balance. However, if these benefits do not cover the balance 100%, the student is responsible for the difference by the first day of the term/semester.

Students who wish to defer their payment in full until receiving their employer reimbursement may enroll in a deferred payment plan for a fee of $10 through Nelnet Campus CommerceBusiness Solutions. This plan is available to all students who have employer reimbursement benefits and wish to defer payment. This link can be found by logging into Self Service at at

Payment & Payment Options

Payments can be made by check at any of our campuses.  Payments via E-checks & Debit/Credit Cards or are accepted online. Doane accepts Visa, American Express, MasterCard, and Discover for settlement of accounts with a 2.75% convenience fee. More information is available at

Installment plans:

Nelnet’s monthly payment plan is a low-cost plan that allows for budgeting tuition and education expenses. Short-term monthly payment plans are available through Nelnet Campus CommerceBusiness Solutions.  In addition to check payments, Nelnet Campus CommerceNBS accepts Visa, American Express, Mastercard, and Discover for settlement of accounts with a 2.75% convenience fee. Nelnet Campus CommerceNBS charges a $25 non-refundable enrollment fee for this service. More information is available at the Financial Aid and Business Offices or go to

If the financial aid package or the charges change, it is the student’s responsibility to contact the Business Office to make adjustments in the payment plan. If a student who initially commits to Doane elects not to enroll at Doane, a complete refund is made of the money paid up to that time. No interest will be credited to this refund.


Registration constitutes a financial contractual agreement between Doane University and the enrollee. If a student withdraws from Doane prior to the official beginning of a term, all tuition and fees are refunded. After the term begins, students who withdraw are refunded a portion of tuition and fees for all courses in which the student is enrolled on or after census day. (Census day is listed on the calendar as the last day to drop.) The amount of refund and the manner in which it is calculated depends on the student’s status at Doane.

Refunds are determined by the number of days that have passed from the official beginning of the term using the following schedule:

Term Schedule

Eight Week Terms
0 days-census day  100%
day following census-15 days  40%
After 15 days  0%

One Week Flex
1 day  100%
2 day  40%
after 2nd meeting  0%

Semester Schedule - Graduate Education

Fall/Spring Semester
0 days-census day  100%
day following census-21 days  50%
22-28 days  25%
29-35 days 10%

Summer Semester - One week Sessions
0% refund after first class

Summer Online
0-3 days  100%
4-8 days  40%
after 8 days  0%

Tuition refunds are based on the published start and end dates of a semester and not on the day the first class is held.  The first class meeting may be later than the deadline for any tuition refund, depending on the Doane University calendar.

Refunds are generally based on the last documented date of attendance or the official withdrawal date.

Direct deposit for student refunds

Doane encourages all students to enroll in direct deposit for their student account refunds. Students can enroll in direct deposit through their Self Service at Direct deposit allows for faster deposit of your refunds without the hassle of picking up and depositing a paper check.

Student Tax Information (1098-T)

The University will generate online 1098-T statements by January 31st each year. IRS regulations do not require generation of 1098-T forms for non-degree or international students.