Business Policies
Students are not eligible to attend classes until registration has been approved by the Registrar and the Business Office. Registration may be refused to any student whose previous term account is not current. No refund of charges will be made to students suspended or dismissed from the university. Registration may be canceled for students who are delinquent in their payments.
A diploma is not issued to a student who has failed to pay off any indebtedness to Doane University.
Student Bills
Once registered, student bills are available 24/7 online through Self Service at doane.edu/self-service. Balance reminder notifications are sent to the student and authorized parties via email if a balance remains after the due date. Questions regarding the billing process or payments to the student account should be directed to student accounts personnel in the Business Office at 402.826.8250.
All charges are due and payable the first day of each term/semester. If full payment or payment arrangements have not been made, the student account will be subject to late fees and to registration holds.
Automatic deferments will be granted to students who have been awarded financial aid or have certified military benefits to cover the entire balance. However, if these benefits do not cover the balance 100%, the student is responsible for the difference by the first day of the term/semester.
Payment & Payment Options
Payments can be made by check in person at the Crete and Lincoln campuses or by mail to the Crete campus. Payments via E-checks & Debit/Credit Cards or are accepted online. Doane accepts Visa, American Express, MasterCard, and Discover for settlement of accounts with a 2.85% convenience fee.
Installment plans: Nelnet’s monthly payment plan is a low-cost plan that allows for budgeting tuition and education expenses. Short-term monthly payment plans are available through Nelnet Campus Commerce with E-check, credit or debit card. Doane accepts Visa, American Express, MasterCard, and Discover for settlement of accounts with a 2.85% convenience fee. Nelnet Campus Commerce charges a $30 non-refundable enrollment fee for this service.
More information is available at https://web.doane.edu/offices-services/financial-aid/student-account-services
Employer Reimbursement: Students who wish to defer their payment in full until receiving their employer reimbursement may enroll in a deferred payment plan through Nelnet Campus Commerce. Nelnet charges a non-refundable $15 fee to defer payment in full 60 days after posting of grades. This plan is only available to Lincoln, Omaha, and Online students that receive reimbursement from their employer. Proof of employer reimbursement may be requested. Doane University has direct billing agreements with some area businesses. A complete list of these businesses is located at https://web.doane.edu/offices-services/financial-aid-office/student-accounts/employer-reimbursement-benefits. These students are not required to enroll in a deferred plan.
Refunds
If a student, who initially commits to Doane, elects not to enroll at Doane, a complete refund is made of the money paid up to that time. No interest will be credited to this refund. Registration constitutes a financial contractual agreement between Doane University and the enrollee. If a student withdraws from Doane prior to the official beginning of a term/semester, all tuition and fees are refunded. After the term/semester begins, students who withdraw are refunded a portion of tuition and fees for all courses in which the student is enrolled on or after census day. (Census day is listed on the calendar as the last day to drop.) The amount of the refund and the manner in which it is calculated depends on the student’s status at Doane.
Refunds are determined by the number of days that have passed from the official beginning of the term using the following schedule:
Term Schedule
Eight Week Terms
0 days-census day 100%
day following census-15 days 40%
After 15 days 0%
One Week Flex
1 day 100%
2 day 40%
after 2nd meeting 0%
Semester Schedule - Graduate Education
Fall/Spring Semester
0 days-census day 100%
day following census-21 days 50%
22-28 days 25%
29-35 days 10%
Summer Semester - One week Sessions
0% refund after first class
Summer Online
0-3 days 100%
4-8 days 40%
after 8 days 0%
Tuition refunds are based on the published start and end dates of a semester and not on the day the first class is held. The first class meeting may be later than the deadline for any tuition refund, depending on the Doane University calendar.
Refunds are generally based on the last documented date of attendance or the official withdrawal date. Tuition and other fees will not be refunded for students suspended or dismissed for academic or conduct reasons.
Direct deposit for student refunds
Doane encourages all students to enroll in direct deposit for their student account refunds. Students can enroll in direct deposit through their Self Service at, doane.edu/self-service. Direct deposit allows for faster deposit of your refunds without the hassle of picking up and depositing a paper check.
Student Tax Information (1098-T)
The University will generate online 1098-T statements by January 31st each year. IRS regulations do not require generation of 1098-T forms for non-degree seeking or non-resident alien status students.
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