Dec 21, 2024  
ARCHIVED 2015-16 SA&S Crete Campus Catalog 
    
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ARCHIVED 2015-16 SA&S Crete Campus Catalog [ARCHIVED CATALOG]

IST 328 - End User Support and Management (3)

Students will be exposed to the latest procedures, policies, and tools needed to support end users and organizations.   As a result students will learn (a) hardware and system maintenance and management procedures, including dealing with legacy systems, creating and using emergency repair tools, and managing external devices (b) installation procedures, (c) duties of technology professionals by shadowing one (d) different software tools used to effectively maintain information technology, and (e) and strategies to effectively work with end users. 

Prerequisite IST 252  or permission.
Offered even fall terms.