BUS 217 - Business Communications (3)

This course will build and improve students’ ability to effectively and appropriately communicate in professional environments. Students will plan, organize, draft and revise written messages for the workplace to meet professional standards for usage, structure and format. Strategies for creating professional presentations including audience analysis, organization, and visual aids will be explained. The mechanics and etiquette associated with phone and video conferences will also be addressed. The topic of asking and answering questions appropriately in the workplace will also be covered. At the end of this course, students will be able to: 1) produce professional written documents, including emails, business letters, and executive summaries and 2) create and deliver professional presentations, facilitate phone and video conferences, and develop appropriate inquiry and response strategies.