Apr 20, 2024  
ARCHIVED 2021-22 Undergraduate Catalog 
    
Catalog Navigation
  Catalog Home
  Campus Offices for Quick Reference
  Doane University: Greatness on the Great Plains
  Admission & Enrollment
  Business Regulations and Tuition
  Financial Aid
  Information Technology, Safety, and Federal Policies
  Academic Policies & Procedures
  Doane Core Connections
  Programs of Instruction: Majors & Minors
  Special Programs and Opportunities
  Courses of Instruction
  Register of Trustees, Faculty & Administration
  Honors and Awards
  Endowment and Resources
  Academic Calendars
  Federal Disclosure Information
  2021-22 Catalog PDF with addendum
  Advising Guide/Four-Year Plans
  The Academic Program
HELP
ARCHIVED 2021-22 Undergraduate Catalog [ARCHIVED CATALOG]

IST 328 - End User Support, Management, and Security (3)

Prerequisite: IST 145  or permission.
Students will be exposed to the latest procedures, policies, and tools needed to support end users and organizations. As a result students will learn (a) hardware and system maintenance and management procedures, including dealing with legacy systems, creating and using emergency repair tools, managing external devices, and creating a secure environment (b) installation procedures, (c) duties of technology professionals by shadowing one (d) different software tools used to effectively maintain information technology, and (e) and strategies to effectively work with end users, including promoting best security practices.